#EmployableMe – Nancy’s story

When I received the call from Optomen productions in 2014 to discuss an idea that they had, I thought my fairy godmother was looking after me! My whole working career, from aged 18 when I was a support worker for teenagers with learning disabilities, has been about creating positivity around disability.  I set up Social Enterprise Genius Within CIC in 2011 to address the lack of understanding, poor practice and lack of evidence-based solutions for workplace inclusion. Here was a team who wanted to find out more, and could do what I had been unable to do – change the narrative on a national scale.

The first show, which won awards, was a triumph.  Despite my nervousness that the cutting room would bias the program towards patronising sympathy or judgmental views on motivation (as we so often see in the mainstream media) the BBC2 program held the balance beautifully. We saw the genuine struggles created by trying to fit in to a neurotypical, able-ist world, and the thwarted genius within.  We also saw how individuals were able to flourish in the right circumstances with the right attitude and basic adjustments.

Series two was a joy to make.  We filmed much more of the journey.  How does a person go from feeling hopeless and frustrated to competent and confident?  It’s not just about positive assessment, but also about coaching, working with peers to feel less isolated, and practising new skills.  This year’s contributors put their remarkably brave faces straight to the camera and told it like it is.  They shared their heartache, their passion, their hopes and dreams.  We owe them such massive appreciation for inviting us to see their vulnerability such that we might learn to respect them and be inspired, rather than feeling sorry for them or suggesting that they are failing because they aren’t trying hard enough.

I wrote a report for the British Psychological Society, which we launched at the House of Commons this month, about neurodiversity (including brain injury, autism and Tourette Syndrome) and also about the psychology of unemployment.  A colleague, Dr Ashley Weinberg, and our editors Kathryn Scott and Dr Lisa Morrison Coulthard, reviewed decades of research-based evidence that all points in the same direction:

  • When people constantly fail, they need to stop trying for a while to protect themselves. It’s called ‘Learned Helplessness’ and it isn’t the same as being feckless or indolent.  Our large institutions value a small range of talent (literacy, numeracy, concentration and compliance) and anyone who can’t do all four is a ‘failure’.
  • The antidote to Learned Helplessness is HOPE, not chastisement.
  • Hope can be provided by reducing isolation, providing person-centred adjustments and coaching, as well as positive assessment of abilities.
  • Blaming individuals for their own problems lets the rest of society off the hook. It’s not fair. For the want of a few simple adjustments, some flexibility and less embarrassment over asking straightforward questions we could all be disability confident at work.

Disability benefit policies that mean people have to constantly be assessed to prove how ill they are, so that they can keep basic social safety net provision, are counter intuitive to 50 years of evidence based psychological theory.

Some organizations are doing amazing things.  The DLR team offer support for people with mental health needs wanting to reintegrate into the world of work with supervized walk throughs of their public transport network.  Several major banks that I work with provide speech-to-text software for any employee who needs it, and they don’t wait to be asked.  It’s easy if you try and you can be rewarded by loyalty.

Employable Me 2 shows how dramatic the changes are for people who are given a chance.

Thank you to Ryan, Andy, Nicola, Marve, Kerie, Daniel, Erica and Alan, as well as all the other contributors that I had the pleasure to meet.  You inspire me daily!

Please sponsor me – I am running the London Marathon for Tourettes Action!  Tourette Syndrome has a similar prevalence to Autism but receives 1% of the research funding.  Tourettes Action are addressing this and I am helping them. 26.2 miles is easy compared to the battles faced by some, and a £10 donation from your armchair is even easier!!!!



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