Tag Archives: Management

Gaining our ISO9001 certificate

Gaining our ISO9001 certificate

by Sandie Scrase, Operations Director

 

Receiving our ISO9001 certificate in March 2015 was the end of the beginning of our quality journey.

This journey started in 2011 when Genius Within first delivered strategy coaching. Our head office was our kitchen table, we had 6 associates and 1 major customer. All orders were managed by 1 person using a simple spreadsheet. Keeping track of customers, clients, associates, invoices etc was simple because our company was small.

Over the next 3 years […]